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Returns and Credit Notes Guide for Air Bar Diamond 2
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Diamond 2 protects the relationship when something goes wrong.
Every serious sourcing conversation about the Diamond 2 eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
The most common mistake is optimising for the first order instead of the fourth, which is where Diamond 2 economics actually settle.
Why returns and credit notes matters on the Diamond 2
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Diamond 2.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Diamond 2 |
| Brand | Air Bar |
| Category | Vape Devices |
| Battery | 1100 mAh |
| Output range | 10-40 W |
| Capacity | 3.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Consistency across batches matters more than peak performance for Diamond 2, and returns and credit notes is where inconsistency first appears.
Checklist
- Request batch photographs and a packing list prior to shipment.
- Confirm the exact configuration in writing before the deposit is paid.
- Retain one sealed sample carton from every batch for reference.
- Verify that artwork matches the approved compliance template.
- Agree in advance who pays for return freight on a defect claim.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (178 units) | Tier 1 | 7-12 days |
| Pallet (552 units) | Tier 2 | 7-12 days |
| Container (7700 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Diamond 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.